Resolved
Starting new sessions is working normally again. Sessions that were already running were unaffected. Thanks for your patience.
Monitoring
The issue that caused some requests to start new sessions to fail intermittently has been fixed, and error rates are back to normal. We are monitoring to confirm full recovery. Sessions that were already running were not affected.
Identified
We are aware of an issue that is causing some requests to start new sessions to fail intermittently. Sessions that are already running are not affected. We have identified the cause and are working on a fix. We will post an update shortly.
